Terms and conditions of use

Terms and conditions

The content of these terms and general conditions govern all contracts concluded between the buyer and the seller concerning the website www.venezianitech.com. A contract is subject to the version of the terms and conditions applicable at the time the contract is concluded.

The website www.venezianitech.com is owned by Veneziani Luigi s.r.l. (later for brevity Officina Veneziani) with registered office in Via Emilia 17 Roveleto di Cadeo - Piacenza - 29010 Italy.

Purchases made electronically are regulated by these sales conditions, which can be modified at any time by Officina Veneziani, with effect from publication on the site.

Any condition on the part of the buyer that contradicts or deviates from these terms and conditions does not form an integral part of the contract unless expressly agreed in writing by the seller.

1. Definitions
"Consumer": any natural person who places an Order for purposes unrelated to the entrepreneurial, commercial, craft or professional activity carried out;
"Professional": any natural or legal person who places an Order in the exercise of his business, commercial, craft or professional activity;
"Customer": depending on the case, a Consumer or a Professional;
"Contract": any agreement between Officina Veneziani and a Customer regarding the purchase by the latter of one or more Products, concluded in the manner prescribed by these sales conditions;
"Products": the goods advertised on the website www.venezianitech.com
"Order": any proposal regarding the purchase of one or more Products, formulated by the Customer in relation to Officina Veneziani;
"Site": the website www.venezianitech.com
Regenerated products: they are malfunctioning or defective products that are subjected to specialized Veneziani Luigi s.r.l. to a review and recovery program. At the end of the operations the products are subjected to a series of final tests, to guarantee the customer a product with the functionality of a new spare part at a lower cost.

2. Subject of the contract
The online contract stipulated between Officina Veneziani and the Customer has as its object the purchase of the products, advertised on the website www.venezianitech.com, through an online sales system called e-commerce.

3. Conclusion and conclusion of the contract
3.1 The contract between Officina Veneziani and the Customer ends through the Internet through the Client's access to the address www.venezianitech.com, where following the indicated procedures, he will formalize the proposal for the purchase of goods referred to in previous article. Any contract relating to the purchase of Products will be stipulated in Italian.
3.2 Officina Veneziani may not take charge of and process the Order if there are not sufficient guarantees of payment, if the orders are incomplete or incorrect, or if the Products are no longer available. In the cases mentioned above, the Customer will be informed by e-mail that the Contract has not been executed and that Officina Veneziani has not confirmed the Purchase Order specifying the reasons. It is understood that Officina Veneziani will reimburse the amounts already paid in the event of non-acceptance.
3.3 By placing an Order, the Customer declares to have read all the information provided to him during the purchase procedure, and to fully accept these general sales conditions. With the forwarding of the Order, the Customer expressly acknowledges that this implies the obligation to pay the price and the other amounts due pursuant to these general sales conditions.
3.4 To proceed with the purchase of one or more Products via the Internet, the Customer must first register on the Site, providing Officina Veneziani, in compliance with the applicable provisions regarding the protection of personal data, all the data necessary to enable the same to execute orders placed.
3.5 The Customer may select one or more Products of which he intends to make the purchase, placing them in a virtual "cart", of which he will always be able to view the contents before forwarding the Order.
3.6 By clicking on the "Confirm order" button, the Customer will initiate the order submission procedure.
3.7 By clicking on the "Conclude purchase" button, at the end of the procedure initiated pursuant to section 3.6 above, the Customer will forward the Order to Officina Veneziani. Each Order submitted according to these methods must be considered, for all purposes, as a contractual proposal, pursuant to and for the purposes of art. 1326 of the Italian Civil Code, by the Customer. When the Order is forwarded by the Customer, Officina Veneziani will promptly confirm the receipt of the Order, by sending an e-mail to the e-mail account provided by the Customer during registration. By sending this e-mail, Officina Veneziani will also inform the Customer if the Order can be accepted or not (the Order Confirmation).
3.8 The presentation of the Products on the Site constitutes an invitation to users to formulate a purchase proposal against Officina Veneziani. This invitation to offer is not binding for Officina Veneziani and, in particular, does not constitute offers to the public pursuant to and for the purposes of art. 1336 of the Italian Civil Code, remaining, in the full discretion of Officina Veneziani, any decision regarding the acceptance of any proposals formulated.
3.9 Officina Veneziani will have the right to accept or not the Orders received (such as 3.2) without, in case of non-acceptance, the Customer can advance rights or claims against the same in any way. The Order will be considered, in any case, accepted and consequently the Contract concluded at the moment in which the Customer will receive, on his e-mail address, the e-mail of Order Confirmation, containing the Order Number, to be used in any subsequent communication with Officina Veneziani. The message will propose, in addition to the mandatory information by law, all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any correction. Possible increases in costs caused by errors in data not promptly reported, will be the sole responsibility of the Customer

4. Prices and shipping costs
4.1 The sales prices displayed on the website www. venezianitech.com are excluded from VAT and do not include any taxes, duties and taxes applicable in the country of destination of the Products, if this is different from Italy, which will be charged to the Customer.
4.2 Officina Veneziani reserves the right to modify the prices of the products shown on the site at any time. However, any changes to the prices will not be effective with respect to customers who have already placed the order.
4.3 Shipping costs are calculated and indicated during the conclusion of the Order submission process and in any case before the payment is made

5. Payment methods
5.1 Any payment by the Customer can only be made by one of the methods proposed by Officina Veneziani at the conclusion of the Order, such as, by way of example, payment by credit card (VISA, Visa Electron, V-Pay, Mastercard , Maestro, American Express and Diners), payment through the protected "Paypal" system, payment with prepaid cards (eg "Postepay"), payment by bank transfer and cash on delivery cash on delivery.
5.2 Except in the case of payment in "Cash on delivery", the Customer will pay the price of the ordered Products, together with the forwarding of the Order. It is understood that, in case of non-acceptance of the Order, Officina Veneziani will promptly refund the amounts already paid to the Customers, this method of payment is not provided for deliveries outside the national territory.

6. Delivery methods and responsibilities
6.1 Officina Veneziani will deliver the products purchased by courier to the address indicated in the Order, as confirmed in the Order Confirmation e-mail.
6.2 Officina Veneziani can deliver throughout Italy with the price list on the website www. venezianitech.com and in all the countries that are part of the EU prior to shipping costs.
6.3 Officina Veneziani will use carriers selected by it and, where the products are marked on the site as available, will ship the items as soon as possible
6.4 According to the art. 63 of the Consumer Code, any damage to the packaging / packaging of the Products must be immediately challenged by the Customer by placing a written control reserve on the proof of delivery. It is understood that, once the delivery document has been signed without any dispute, the Customer will be precluded from any exception regarding the external characteristics of the delivered item. In the event that the carrier has been chosen by the Customer outside of those proposed at the time of purchase, the risk of damage and loss of the Products is transferred to the Customer at the time of delivery to the carrier, precluding any dispute regarding the characteristics outside of what was delivered. In this case, any dispute must be made directly by the Customer against the carrier.

7. Warranty
The guarantee exclusively covers the material integrity of the goods at the time of sale and the operational defects attributable to the manufacturing or regeneration process that the products, used in their own and correct way, manifest within the warranty validity period (12 months for companies - 24 months for individuals).
The Officina Veneziani products, both new and remanufactured, are covered by warranty as required by current legislation.
The guarantee is not applicable in the event of:
Wrong installation of the product (new or revised). It must always be carried out by a competent technician;
Tampering or unauthorized opening of the component;
Malfunctions due to external causes;
Non-maintenance and periodic review with respect to the times or deadlines recommended by the manufacturer;
Warranty expiration;
In case of breakdown, the Customer must send a Warranty request to Officina Veneziani enclosing the product purchase invoice.
Once the warranty request has been received, Officina Veneziani will collect the defective piece at the address provided by the Customer in order to perform the appraisal at its own laboratory. If a manufacturing defect emerges from the appraisal, Officina Veneziani will repair or replace the product, subsequently returning the repaired or replaced product to the address provided by the Customer without charge.
If a fault in the laboratory emerges due to negligence or failure to comply with the assembly procedures or any other reason for exclusion, the warranty claim will be rejected. In this case, the Customer may request the repair or replacement of the product with charge of the price and costs incurred for the collection and re-delivery of the defective product. In the event that the Customer decides not to have the faulty product repaired and for which the warranty has been excluded, Officina Veneziani will charge the cost of the appraisal. All appraisals will be prepared in written form and notified to the customer.
In any case, Officina Veneziani invites the Customer to contact the Customer Service, which can be contacted as follows:
Veneziani Luigi s.r.l.
Roveleto di Cadeo (PC)
Via Emilia 17
CAP 29010

Tel. 0523 500958
Fax 0523 507142
P.I. and C.F. 00305410334
Information provided pursuant to Article 13 of EU Reg. 2016/679 (hereinafter GDPR)

8.1 We inform the interested parties (ex. Art.4, c.1 of the GDPR) of the following general profiles, valid for all areas of treatment:
all data are processed in a lawful, correct and transparent manner with regard to the interested party, in compliance with the general principles set forth in Article 5 of the GDPR;
specific security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access.
8.2 References and rights of the interested parties
the Data Controller is the undersigned Company (Officina Veneziani Luigi Srl), in the person of its legal representative pro-tempore, to whom it is possible to apply to exercise all the rights provided by art. 15-21 of the GDPR (right of access, rectification , cancellation, limitation, portability, opposition), as well as revoke a previously agreed consent; in the event of failure to respond to their requests, interested parties may lodge a complaint with the Control Authority for the protection of personal data (GDPR - Art.13, paragraph 2, letter d).
8.3 Owner contact details
Address: Via Emilia, 17 - 29010 Roveleto di Cadeo (PC)
Tel: +39 0523500958 - Fax: +39 0523 507142 - Email: support@venezianitech.com

9.1 Subject of the processing
The Company processes personal identification data of customers / suppliers (for example, name, surname, company name, personal / fiscal data, address, telephone, e-mail, bank and payment references) and its operational referents (name, surname and data contact details) acquired and used in the provision of services provided.
9.2 Purpose and legal basis of the processing
The data is processed for:
conclude contractual / professional relationships;
fulfill the pre-contractual, contractual and fiscal obligations deriving from existing relationships, as well as manage the necessary communications connected to them;
fulfill the obligations provided by the law, by a regulation, by the community legislation or by an order of the Authority
exercise a legitimate interest as well as a right of the Data Controller (for example: the right of defense in court, the protection of credit positions, the ordinary internal requirements of an operational, managerial and accounting type).
Failure to provide the aforementioned data will make it impossible to establish a relationship with the Data Controller. The aforementioned purposes represent, in accordance with Article 6, paragraphs b, c, f, appropriate legal bases of lawfulness of processing. If you intend to carry out treatments for different purposes, you will be asked to give your consent.
9.3 Processing methods
The processing of personal data is carried out by means of the operations indicated in the Art. 4 n. 2) GDPR and more precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Personal data is processed both on paper and electronic and / or automated. The Data Controller will process personal data for the time necessary to fulfill the purposes for which they were collected and related legal obligations.
9.4 Scope of treatment
The data is processed by internally authorized and instructed individuals pursuant to Article 29 of the GDPR. It is also possible to request the scope of communication of personal data, obtaining precise indications on any external subjects who act as Managers or autonomous Data Controllers (consultants, technicians, banks, transporters, etc.).